Customer Service Representative

Careers at iData

Customer Service Representative

We are seeking a Customer Service Representative to join our young and dynamic Company. As part of it’s sales team, your focus is to provide support in managing and updating our databases, provide customer service to iData’s worldwide clients, pre and post-sale, surveys and setting up and manage appointment for the sales team with our clients.

The ideal Customer Service Representative candidate will:

  • Be adaptableand positive
  • Be proficient in Microsoft officeand web navigation
  • Have exceptional interpersonaland communication skills
  • Be able to take initiativeand be proactive
  • Have excellent multi-taskingand organization skill
  • Initiate customer feedback to enhance product offerings
  • Collect customer survey responses
  • Research companies to determine key decision makers
  • Database management and maintenance
  • Setting up appointments for Product Consultants

About iData Research Inc.

iData came into existence 13 years ago to mitigate the plight of patients having access to the best and most affordable medical, dental and pharmaceutical solutions worldwide. Our mission is to empower healthcare device manufacturers to succeed through making intelligent, data-driven decisions. We provide industry research that assists companies across the globe to make strategic marketing and business decisions. What drives us is the belief that what we do matters to millions of patients around the world; we believe that success is only the by-product of the selfless striving of all individuals in the company towards a higher purpose.

If this describes you, please send your cover letter, resume and post-secondary transcript to jobs(@)idataresearch.net .

Please note that due to a high volume of responses, only qualified, short-listed candidates will be contacted. All other resumes will remain in our database for future consideration.

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